Laboratory Assistant (Full-Time) Client Services Aiea Heights Honolulu, HI

Job Functions, Duties, Responsibilities and Position Qualifications:

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Quality is in our DNA -- is it in yours?

You are a superhero when it comes to patient specimens. Youve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

Location: Aiea, HI

Status: Full-time

Days/Hours: TBD

Base hourly pay rate: $19.74 to $21.71

In this role, you will:

• Assists or resolves client issues by performing a thorough investigation of the issue, evaluating findings, and responding to the client in a timely and efficient manner
• Assists in resolving discrepancies in reports by consulting with technical and managerial staff
• Understands specimen requirements as they pertain to lab testing in order to provide accurate results. Ability to understand differences in specimen types
• Responsible for client notification of STATs and Criticals
• Understands and recognizes the Critical values based on the given guidelines and responds appropriately
• Assists in tracking and monitoring send out tests
• Assists in problem resolution for future applicability and forwards to the appropriate quality assurance individual (supervisor, manager, pathologist, etc)
• Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars
• Pursues referenced test results to satisfy client needs and requests
• Assist Send out group with Prior Authorization and other assignments as necessary

All you need is:

• High School Diploma or equivalent
• Previous training or experience in specimen collection or processing
• Strong reading, writing, and analytical skills
• Ability to operate general laboratory equipment, including but not limited to telephones, computers, centrifuges, and audible alarms.

Bonus points if youve got:

• 1 - 2 years of related experience in clinical laboratory, data entry, or production

Well give you:

• Appreciation for your work
• A feeling of satisfaction that youve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging were a community!

We also want you to know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours:

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Company:

In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd . Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the worlds third-largest pathology/laboratory medicine company with operations in eight countries. Sonics success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.