Urgent Care Medical Director

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

The Urgent Care Medical Director is responsible for enhancing the planning, overseeing, and directing of medical affairs for the NTX Urgent Care Service Line. This may encompass patient quality, patient safety, infection control, risk management, provider interviewing, clinical performance management, recruitment and facilitating internal relationships and alignment.

ESSENTIAL FUNCTIONS OF THE ROLE:

1. Evaluates and implements quality and efficiency improvement activities and effectively communicates changes.

2. Monitors and optimizes urgent care access and capacity and works to improve wait times.

3. Reduces ED utilization as appropriate through proactive management of clinical acumen and ED escalation protocols.

4. Establishes and maintains strong communication and effective collaborative relationships with hospital and regional leadership teams. Consults Hospital Leadership on medical issues and operational problems affecting patient care.

5. Aligns the views and goals of Urgent Care medical staff to the business objectives of BSWH.

6. Ensures that medical staff practices are compliant with all applicable legal, regulatory, and accreditation requirements.

7. Leads, guides and facilitates physician/APP relations, recruitment, credentialing and peer/chart review activities.

8. Evaluates new developments in medical care and recommends new practices and procedures.

9. Ensure collaborative relationships are maintained with APPs and supervising physicians.

10. Maintain collaboration with BUMC Family Medicine Residency Program serving as attending physician for residency rotations in Urgent Care.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

1. Doctor of Medicine or Doctor Osteopathic Medicine Required.

2. 5+ Years of experience as a physician in clinical practice with adult and pediatric medicine experience.

3. 3+ Years of leadership experience required; 5+ years of leadership experience preferred.

4. Ability to work within and thrive in a matrix organization, building and maintaining horizontal and vertical relationships as needed for success.

5. Strong Collaboration with operational counterpart working in a DYAD model.

6. Strong experience aligning and leading the medical operations of a site or service line within a healthcare system.

7. Current and unrestricted license to practice medicine in the state of Texas.

8. Current certification by the appropriate certifying board.

9. Informative and Persuasive presentation skills.

10. Solid clinician skills with understanding of risk management and related quality metrics.

11. Time allocation of 60-70% clinical 30-40% administrative. Clinical responsibility will be spread across 9 locations. Flexibility is expected to be extended as priorities change.

12. Ability to triage clinical and administrative time from a central location will be key to success. Our central most location will serve as the primary clinical base.